Delete your Dayna account

Delete from inside the app

You can delete your account at any time from inside the Dayna app: open More, choose Account, then tap Delete My Account. You will be asked to enter your password and type DELETE to confirm.

What is removed

Deletion is immediate and permanent. It removes your sign-in details, profile, meal and diary records, photos, feelings and reflections, goals and goal conversations, notification settings, and your connection to your practitioner. Your practitioner loses access to your information at the same moment.

What is kept, and why

A small amount of non-identifying information is kept: de-identified statistics (such as an age range and state) and security audit records that cannot be linked back to you. These are retained for security, accountability and service-administration purposes. If backups exist, deleted information disappears from them within the backup retention period.

If you can't access the app

If you cannot access the app and need your account deleted, contact privacy@daynahealth.com from the email address your account uses and we will verify and process the request.

See the Dayna Privacy Policy for full details of how information is handled, retained and deleted.